Refund & Returns Policy

At HealthBazaar.pk, customer satisfaction is our top priority. We guarantee 100% genuine and original imported supplements. Please read our policy below regarding returns and replacements.

7-Day Return & Replacement Guarantee

We offer a 7-Day Easy Return/Exchange Policy if:

  • You received a damaged, defective, or incorrect product.
  • The seal of the product was broken or damaged upon arrival.

Conditions for Return

  • The item must be unused, unopened, and in its original packaging with all security seals intact.
  • Returns must be requested within 7 days of delivery.
  • Proof of purchase (Order ID or Invoice) is required.

Refund Process

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed via JazzCash, EasyPaisa, or Bank Transfer within 3 to 5 business days.

How to Request a Return

To initiate a return or exchange, please contact our helpline on WhatsApp at +92 308 6999111 or email us at support@healthbazaar.pk with your Order ID and photo/video proof of the damaged item.